The Launch: Why, Where & How Long

We are pleased to announce the launch of the next Seven Days of Action campaign. It starts on Monday 10th October and will run for the whole week. The week will also see the launch of the 7 Days of Action website, which we hope will be a valuable resource.

The focus will be once again, the human stories of life in ATUs & In-patient services. We hope to keep the pressure on and get people into homes of their own.

We still need to hear peoples’ stories. We want to hear about the type of treatment that is given. We want to hear about how families are treated whilst their loved ones are detained. We want to hear about day to day life in the Units. We want to know what life is like after discharge – do the wounds heal?

We’ve been contacted by lots of people since April. Each desperate to tell their story and get their family member home. We asked everyone, the same three questions:

1. What led to you/your family member being detained in an ATU?

2. How long were you/your family member detained for?

3. How far was the ATU from your usual home?

For today’s launch, here is a role call of 35 human beings.  None of them have committed a crime. Some have been released; several are still detained with no release date on the horizon. Some names have been changed as protection from repercussions:


1. Breakdown in residential home placement.

2. 17 months.

3. 230 miles.


1. Breakdown in transition from children’s to adult services.

2. 8 months (ongoing).

3. 25 miles.


1. Breakdown of residential school placement.

2. 3 years, 7 months (ongoing).

3. 70 miles.


1. Review of medication.

2. 8 months.

3. 140 miles.


1. Breakdown in specialist autism placement

2. 2 years, 3 months

3. 235 miles


1. Mother requested support in the home.

2. 3 years + (Thomas died in the Unit).

3. 80 miles.


1. Reaction to medication changes & breakdown of residential placement.

2. 19 months.

3. 100 miles.


1. Incident in the community.

2. 2 years.

3. 10 miles.


1. Treatment for physical condition.

2. 5 years (ongoing)

3. 100 miles.


1.  Lack of education/support services in local area.

2. 10 months.

3. 67 miles.


1. Went to respite for 3 days as father was ill & moved a day later to ATU.

2. 358 days.

3. 1 mile.


1. Assessment for help with self harming.

2. 20 months (ongoing).

3. 56 miles.


1. Respite whilst father had operation.

2. 5 years, 3 months (ongoing).

3. 300+ miles.


1. Breakdown of education placement.

2. 2 years.

3. 15 miles.


1. Lack of local support for challenging Behaviours.

2. 4 years (ongoing).

3. 250 miles.


1. Moved from respite whilst mother in hospital.

2. 2 years, 6 months (ongoing)

3. 15 miles


1. Went for temporary respite whilst home adaptions took place.

2. 10 months (ongoing).

3. 5 miles.


1. Temporary respite whilst father in hospital.

2. 6 months.

3. 68 miles.


1. Period of unsettled behaviour.

2. 9 months

3. 170 miles.


1. Breakdown of school placement.

2. 16 months.

3. 60 miles.


1. Breakdown of supported living placement.

2. 14 months.

3. Close to home.


1. Home support agency withdrew contract.

2. 2 years, 10 months (ongoing).

3. 145 miles.


1. Lack of education/home support.

2. 8 years (ongoing).

3. 170 miles.


1. Breakdown of school placement.

2. 10 months (ongoing)

3. 45 miles.


1. Family became homeless.

2. 1 year, 4 months (ongoing).

3. 155 miles.


1. Supported living provider withdrew from contract.

2. 1 year, 10 months (ongoing).

3. 95 miles.


1. Mother was ill and asked for some respite.

2. 1 year & 4 months (ongoing).

3. 30 miles.


1. Group home closed.

2. 3 years & 6 months.

3. 160 miles.


1. Lack of local support services.

2. 107 days (died through neglect in the unit).

3. Close to home.


1. Group home closed after failed inspection.

2. 14 months (ongoing).

3. 27 miles.


1. Abuse at supported living placement.

2. 20 months (ongoing).

3. 82 miles.


1. Breakdown of school placement.

2. 7 months (ongoing)

3. 110 miles.


1. For short term assessment to assess needs for Transition.

2. 2 1/2 years (ongoing)

3. 200+ miles.


1. Mother held in immigration detention centre.

2. 2 years, 10 months.

3. 260 miles.


1. Breakdown in home support package.

2. 10 months (ongoing).

3. 235 miles.


1. Lack of appropriate local services.

2. 4 years.

3. 300 miles.

If you want us to include your story in the October 7 Days of Action (by name or anonymously), please contact us on:


Twitter: @Ofaction7


Or leave a comment here on this blog.

Many thanks.

10th October

The next 7 Days of Action is less than four weeks away.

The big day is Monday 10th October and like April, we will be featuring stories of life in in-patient services each day during the week.

We are still on the look out for people’s experiences to include. We need to set a deadline of Sunday 25th September for receiving stories, so that the blog can be written in two weeks.

We need stories about your experiences of: assessment, treatment, exclusion of families, how people become institutionalized, how people are treated as not human, the barriers that are put in to prevent discharge and experiences of what life is like after ATUs.

We really want to have at least one day which is entirely the dudes own words.

If you feel you want to contribute to the next 7 Days, please write to us at:

Many thanks. 

A Snapshot

On the 7 Days of Action Facebook group, we have been collecting short but very powerful snapshots to be included during the September campaign.

The snapshot asks three questions. They can cover people who have been discharged or are still detained:

  1. How did your family member come to be in an ATU?
  2. How long have they been there?
  3. How many miles is the ATU from their normal home?

We would be very grateful if you could contribute your story to this part of the campaign.

You can post directly to the thread at:

If you prefer to remain anonymous, you can message one of the admins, Jackie Stillman, Jules Hip, Julie Newcombe or Mark Neary.

You can post your story in the comments section on this blog.

You can message the official Twitter account at @7Daysofaction

You can email the admin team at:


Thanks for your help.

Eden Norris: An Update

Back in April during the week long campaign, we featured on Day One, the story of Eden Norris. Eden has been in ATUs continuously for seven years. The blog post attracted a massive number of views and Eden was featured on the BBC News and in the film “Stuck In The System”.

For a few hopeful weeks in April, it looked like Eden might be moving towards a discharge. Then, a minor incident happened and all those plans seem further away than ever.

We’ve asked Eden’s mum, Deb, to update us on what has happened since April……

” In April, Eden’s responsible Clinician was talking about discharge around September/October 2016. Whilst we all felt hopeful, we were nervous too because exactly the same plan was put in place last year. Eden’s hopes were raised but it all came to nothing as the LA could not find suitable housing and wouldn’t agree on a support package. Despite a year of many meetings with the LA to talk about housing and providers, nothing happened and Eden became more depressed. We were told that funding wasn’t the issue but don’t understand why the plans have come to nothing.

Eden is 160 miles from home and is cut off from me, his siblings, his grandparents and his beloved dog. As the journey is a 13 hour round trip which involves three trains, I can only visit Eden once a fortnight. Every visit begins and ends with Eden asking, “When am I coming home? Is my flat ready yet?” It breaks my heart that I can’t answer either of those questions. And as I am his mother, Eden doesn’t understand why I can’t answer them either.

Eden has autism and learning difficulties but has never been diagnosed with a mental health problem.

During April and May, Eden was allowed to have five visits out of the Unit during my visiting time. With two staff from the Unit, we went into Norwich and he thoroughly enjoyed the meals out, bowling, the amusement arcades and walking around the shops. Eden likes people and is very chatty, so naturally he became alive during these trips out.

Then one day, it all changed. We had enjoyed a lovely day out and came to the point of returning back to the ATU. We were in the town and as instructed by the staff, I went to the station to pick up my return train. At some point, shortly after I left, Eden decided that he didn’t want to go back to the Unit but wanted to come home with me. The Unit car was parked on the 7th floor of a multi storey car park and Eden refused to walk back to it. The staff called the Unit and were advised to call the police. Eden was not being aggressive but was stubbornly refusing to move an inch. The police arrived and thankfully they really liked Eden. Eventually, about 7 hours later, Eden was returned to the ATU in the hospital van.

Eden hasn’t been allowed out with us since.


He is over medicated and constantly complains about the side effects of the drugs. He receives no stimulation in the Unit and is left daily to his own devices. It has been so upsetting in the last few weeks seeing how Eden is being left to rot. Literally! His Hygeine is poor and he lives such a miserable existence. Yet the people who make the decisions don’t seem to notice. Eden feels he is being punished for that day in Norwich.

I still live in the same home that Eden lived in until he was 15. Eden would love to return here. I would love him to return here. Hammersmith & Fulham council have said this is not possible and will only consider Eden living on his own in supported living or a group home. He doesn’t want that. Despite that, Hammersmith & Fulham are no further forward in finding a place or fixing up support.

Communication with the Unit is poor. Their phone lines are often down! and they rarely respond to emails. Ironically, Eden’s communication has also suffered whilst there. His speech is slurred due to the heavy duty medication. Eden has a lot of potential and it would be great if he could restart his education which abruptly stopped when he was 8.

Eden’s mental health section runs out in September. He is due to have a CPA in October. There is no plan for finding him a home. There is no plan for finding him a support team. There is no plan for any home visits. There is no plan to reintroduce the trips into Norwich when I visit. He is stuck in the system.

Please help us. Please support the campaign. All we are asking is that Eden’s right to a family life is respected and that he can restart his education.

Thank you.”


The One Bedroom Institutions

The focus of the 7 Days of action campaign has been on the terrible lives lived by people in ATUs and a call for people to be enabled to live “proper” lives in a home of their choosing in their local communities. This will still be the focus of any ongoing campaign work but it is also important to look at what can happen when someone is discharged from an ATU and whether they are allowed to live the sort of life that they want.

Jack was our Day Two dude from the original 7 Days of Action campaign back in April. This is an update on Jack’s life since he was discharged on 10th June.

Prior to Jack leaving the hospital, the professionals instigated a 4 week “transition plan”. This consisted of visits from the staff who would be supporting Jack to the ward. There was also a single visit from a Behavioural expert. None of the transition involved the new staff working with Jack in his new home. Jack spent a weekend at his family home and moved into his new flat on 12th June. It should be pointed out that neither Jack nor his family wanted to move into the flat. The wish for both of them was for Jack to move back to his family home but the professionals wouldn’t sanction this move.

The flat is a living room/kitchenette, a bedroom and a bathroom. There are three other flats in the “complex”, each housing a learning disabled person. On arrival to the flat on 12th June, Jack and his family found a workman fitting alarms to all the interior doors of Jack’s flat. This immediately reminded Jack of the hospital. The social worker admitted that this was an error and would have them removed.

Jack’s phone calls home are monitored by staff in the home. He has been encouraged to phone home less frequently in order to build a stronger relationship with the staff there supporting him. Jack’s mother reports that Jack regularly phones home every day around 6pm and the calls continue throughout the night until the morning, with Jack in a growing state of anxiety. It seems, although none of the professionals will acknowledge this, that a night shift begins at 6pm and lasts until 7am the following day. The residents are left to their own devices in their flats, with a staff member available in a central office.

Being a new build there have also been teething problems with the premises. The fire alarm repeatedly goes off during the night and this causes Jack great anxiety. Not only because of the long, piercing noise that affects Jack’s sensory issues but he also has the fear that he could be trapped in a real fire. The fire alarm has been a regular feature over the first five weeks. Also, it was discovered that the electric in Jack’s kitchen is turned off for 12 hours overnight, meaning that all his food in his freezer is ruined. This is clearly a health and safety issue.

This week, Jack asked whether he could go out one evening. He was feeling anxious in the flat again on his own. Presumably because there wasn’t enough staff on duty to facilitate this, his request was declined. As the evening wore on and Jack’s anxiety increased, he unfortunately hit a female member of staff. The staff on duty called the police and Jack was shut in his room for seven hours until the police arrived. After receiving several distressed phone calls from Jack, his mother went to the flat to sit with him awaiting the police arrival. His mother was asked whether she wanted to wear an alarm as she sat with Jack. It was unclear whether the police will be pursuing action or whether the staff member will press charges but Jack was terrified as he it was explained to him about having to spend time in the police cells and possibly prison.

The following day, Jack’s mother took him out for the morning for a haircut, to buy some new trainers and have some lunch.

Jack returned to his flat and later that evening, the phone calls to home started up again. Jack reported feeling very anxious again and there were no staff around to reassure him.

Jack’s experience is in stark contrast to Robert’s story (our day six dude who is also now in his own home). Jack is 19. Apart from his time in the ATU, he has never lived away from his family before but is being forced to build a new life for himself, ostensibly on his own.

Is this what we want for a post ATU life? Is it simply replacing one institution with a smaller one?


A New Push

We’ve decided another “push” is needed on the 7 Days of Action front. Although Robert is home and Jack has been discharged from the ATU, things are happening less fast for the other dudes.  Every day, a new story emerges of another person being admitted to an ATU.

So, inspired by a Facebook post from Jackie Stillman (Robert’s mother) about how Robert’s personal hygiene was completely neglected during his time in the Unit, we will be running another series of 7 blog posts.

The difference this time is that they will focus on themes rather than having an individual’s story each day. That way we can focus on more than 7 people but also push the awful themes that have been, sadly, so consistent since people have been telling their experiences. It’s still a work in progress but we have seven subjects that we think would capture a wide range of experiences.

  1. The Role Call of Dudes
  2. “Treatment”
  3. Exclusion of Family & Friends
  4. Loss of Dignity, Self Respect & Autonomy (Including abuse of law designed to protect)
  5. Institutionalism
  6. Impact on Physical & Psychological Health
  7. Post ATU Scars

We’re sure there are probably many other topics we could cover. We are not embedded to the seven mentioned above, so if anyone has any other suggestions, please let us know.

It seems, in order to get the best coverage we plan to hold the next 7 Days of Action in early September, after the holiday season has finished.

Between now and September we would like to capture as many stories as possible that illustrate the themes 1-7 above. If you can contribute your experiences in any way, please get in touch by email to .We are quite happy to publish your stories anonymously if that is what you would prefer.

Please don’t forget to watch our campaign video documentary here

It’s time for those Ninja outfits again, we think…..

Robert’s Home in Robert’s Home

Yesterday, Jackie posted a marvellous picture of Robert, our day six dude, spending his first day in his new home.


It’s a really important picture because it shows the immediate value of Robert having his own space. Things that can never happen in in-patient services.

Robert has his own TV. In an ATU, there is usually a TV in the communal lounge and people’s preferred viewing has to be negotiated with the preferences of the other detainees and the staff coming into play.

Robert has a shelf unit with all his personal stuff on it. He can chose when he watches a DVD. This couldn’t happen in an ATU. When Steven was detained, he quickly cottoned on to the fact that his personal items that are of great importance to him weren’t safe. CDs would go missing or damaged, so after a few weeks, he would ask me to bring them home. You don’t want to put your valuable belongings at risk.

Robert is wearing his own clothes that fit him. In an ATU, clothes go missing and you find yourself wearing someone else’s clothes. Regardless of size. Or your clothes are hideously shrunk in the industrial type washing machines that ATUs tend to favour. Robert can now go about his business looking like a regular dude and not an inmate.

It is so heart warming.

Let’s raise our glasses to Robert, Jackie, all his family and friends who have battled so hard and to those professionals who fought Robert’s corner when the decision makers had other plans.